Casey's Pizza Restaurant in West Des Moines | Fresh, Friendly & Reliable
Casey’s in West Des Moines, IA, is a standout pizza spot known for its warm, customer-focused service and consistently delicious pies. Beyond their crave-worthy pizza, Casey’s earns praise for clean facilities, friendly staff, and thoughtful gestures, like personalized apologies and coupons when things go awry. While their menu may not include items like hot dogs or brats, their pizza delivers satisfaction every time. Customers appreciate the timely orders and welcoming atmosphere, making Casey’s not just a place to eat but a reliable local favorite. This blend of quality food and genuine hospitality leaves a lasting, positive impression.
Casey's at a glance
- Address 105 Grand Ave, West Des Moines, IA 50265, United States
- Phone +1 515-217-5675
- Restaurant type Pizza restaurant , Convenience store , Gas station .
- Popular for Breakfast , Lunch .
Casey's: Reviews & Ratings
Adequate. I was hoping for a hot dog or brat but since there weren't any (maybe Casey's doesn't have those) I went with the old standby.
Couldn't give Casey's more props for the Stellar performance of your air compressor setup on the outside of your buildings these air nozzles are the best in town by far beat any other gas station 10 to 1 and its free, the donuts are good the bathrooms are always clean the pizzas to die for I mean the only thing that I don't like about them is they don't sell cheap cigarettes I can go to one of the fish games and get a pack of montego's for five bucks here they're $8 only drawback of this place the price on the cigarettes otherwise I would go here any day actually everyday thanks Casey's
We had ordered a pizza for delivery and when we recieved it, it was not to our liking. I called and talked with the manager who was so nice and helpful in rectifying the situation. He refunded me the money and made a whole new pizza which was cooked properly. A few days later I recieved a coupon for a free pizza in the mail with a hand written note apologizing for the issues. He went above and beyond to make sure I was a happy customer!
My grandson and I went there yesterday 2-6 and we went for free slushies well the slushy machine was out of order and he was not happy so the male kitchen and the female cashier was very pleasant to my grandson and made it even better than free slushies so I just wanted to say thank you you did not have to do what you did and I appreciate your customer service and so did my grandson thank you to the female cashier that made my grandson very happy with your over the top hospitality
I don't think they've ever messed up my order, it's ready on time, and the employees are very chill. I don't love having ads blaring while I'm getting gas, but that's a Corporate issue, not the fault of the people working there.
Great gas station for a 1 stop shop. They have a great selection of food for morning and lunch time. The freezers are all stocked well and they keep the shelves filled with products. The pumps are clean and open to get in and out of with no problems. The bathrooms are clean and easy to get in and out of. The driveways are easy to get in and out of. Great store for a fill up and food stop.
The staff at this particular location is a cut above the rest. They're always looking for a way to improve your visit. This convenience store was much needed at this intersection for many years. Despite the high volume of business and traffic it is easy to get in and out as quickly as you would like.
The on Grand makes very-very good donuts. Like, really good! I enjoy a cake donut, white icing with crushed peanuts on top. Oh yum! Besides being tasty, the donuts look good. The donut display is always well-stocked in the mornings, and is super-clean. There are always plenty of boxes, bags and small (whatever they are called) things to pick up donuts. The wax paper thingies. The tongs are clean for picking up items way in the back. The kitchen staff are mindful in their food prep technique, sanitary, and friendly. The cashiers are quite pleasant, are well-groomed, and smile. Maybe the best Casey's General Store in the Metro. Great product, great people. I like this store.
Location
-
Casey's105 Grand Ave, West Des Moines, IA 50265, United States Hotline: +1 515-217-5675
Casey's, located at 105 Grand Ave in West Des Moines, Iowa, stands out as a pizza destination that combines convenience with quality and genuine customer care. Known primarily for their pizzas, Casey's delivers consistently well-prepared meals that resonate with both locals and visitors alike. The crusts are baked to a satisfying crispness, the toppings fresh and flavorful, making their pies truly memorable in a city filled with pizzerias.
But Casey’s is more than just pizza. Their clean facilities and thoughtful touches—like the well-maintained air compressor stations outside—demonstrate an attention to detail that sets them apart from typical gas station eateries. Customers appreciate the modern convenience paired with friendly service. For example, when a pizza order fell short, management quickly remedied the situation with a refund, a fresh pie, and even a handwritten apology note, highlighting their commitment to customer satisfaction.
The warm hospitality shines through in everyday moments, such as when staff members go out of their way to brighten a young guest’s day despite minor setbacks. This personalized care creates a welcoming atmosphere that feels rare in chain settings.
While their menu may not stretch far beyond pizza, the comfort and reliability of their offerings make Casey’s a dependable choice. The combination of well-executed food, attentive service, and clean surroundings leaves a lasting positive impression. Casey’s serves a slice of both craftsmanship and community spirit, making each visit more than just a meal—it’s an experience.
Business Information
- Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Wheelchair-accessible seating
- Service options
- Kerbside pickup
- No-contact delivery
- Delivery
- On-site services
- Takeaway
- Dine-in
- Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards